Today my shop got flagged due to me posting pins that did not have the option to buy that specific product. I deleted the pinks and am looking to get my account appealed so that I can get my shopping pins back, but when I follow the instructions sent to my email, they lead nowhere. Here were the instructions I were given:
1. Follow this link
2. Under Actions, click View Issues
3. Provide information on what issues have been updated in the form
4. Click Submit and a member of our team will provide an update
There is no Actions option once I click the link.
How can I get my shop up and running again? It is a major source of my revenue.
Hi @fari0901, welcome to the PBC! 🙂
I'm sorry you're facing this issue. If you believe your catalog does meet the requirements, I would recommend filing a ticket with our support team. They’ll be able to assist you with this!
Feel free to contact us if you have any further questions.
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