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Can't Find Where To File Appeal For Shop

fari0901
New member

Hello,

Today my shop got flagged due to me posting pins that did not have the option to buy that specific product. I deleted the pinks and am looking to get my account appealed so that I can get my shopping pins back, but when I follow the instructions sent to my email, they lead nowhere. Here were the instructions I were given:


1. Follow this link

2. Under Actions, click View Issues

3. Provide information on what issues have been updated in the form

4. Click Submit and a member of our team will provide an update

 

There is no Actions option once I click the link.


How can I get my shop up and running again? It is a major source of my revenue.

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1 Reply
PinterestFernanda
Moderator
Moderator

Hi @fari0901, welcome to the PBC! 🙂 

I'm sorry you're facing this issue. If you believe your catalog does meet the requirements, I would recommend filing a ticket with our support team. They’ll be able to assist you with this!

Feel free to contact us if you have any further questions.

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