Welcome to the Pinterest Business Community! We’re so glad you’re here.
This forum is for small businesses and creators to exchange best practices, find support and learn about Pinterest products and services. Our goal is to foster conversation and connection between members and ensure this is a productive, helpful and fun environment for all participants.
Prior to participating and contributing to this community, we recommend reading through this code of conduct. By using these forums, you agree to follow Pinterest’s Terms of Service and other policies, as well as the following:
1. Be respectful
To make sure everyone has a positive experience, always use kind and considerate language when communicating with other community members. Discussing ideas and sharing feedback is welcome, but we do not allow any insults or harassment on community forums or in private messaging. Remember to be helpful, say thank you, and encourage great content. We’re all here to help encourage and support each other, so let’s keep it that way!
2. Keep it constructive
Community forums are designed to help members find tips and solutions they need. When you reply to a specific thread, stick to the thread’s original topic. This makes forums and threads more useful for everyone. If you want to talk about a different topic, start a new thread to do it.
We encourage you to search for questions similar to your own before submitting a new question or starting a thread since the topic may have already been covered. However, if you do not find the information you need, feel free to submit a post.
3. Be appropriate
Hate speech will not be tolerated in the Pinterest Business Community. This includes attacks on people based on race, ethnicity, national origin, religion, gender identity, sexual orientation, disability or medical condition. You also must not target people based on their age, weight, immigration or veteran status. You must not reveal anyone’s personally identifiable information, and must not request it from any minor. Any content determined to be bullying will be removed.
Constructive feedback about Pinterest products is welcome. It is acceptable to express frustration or dissatisfaction, but we ask that you keep it amicable and solutions-oriented to avoid creating a negative space.
Your posts should be helpful, constructive, and encouraging when voicing dissent or criticism. Don't harass, target, insult, troll or call out other members or Pinterest representatives.
4. Don’t spam
The Pinterest Business Community is meant to create real connections, so no spamming is allowed. Any spam or spam-like content will be removed, including:
Unsolicited commercial or advertising messages.
Repetitive or duplicate posts, even if it’s across multiple threads
Links that redirect to a different domain, external links, or forms.
We will remove posts that are promotional in nature and will flag users who do so. Repeat offenders may be removed from the community.
5. Don’t spread misinformation
Pinterest is building a positive online space. The community is not a platform for spreading conspiracy theories and misinformation and such posts will be removed. We aim to foster great conversation and provide a space to share relevant information, therefore the community team will remove comments that are potentially harmful.
Ultimately, community managers and moderators have the final say on whether a post fits within this Code of Conduct.
6. Keep your private stuff private
Remember that people in the community, including non-members, can see things you share, so don’t post sensitive information about yourself or others. For example, you shouldn’t share personally identifiable information like email addresses or social security numbers. Make sure you comply with copyright, fair use and intellectual property laws, as well as any other applicable laws. Always cite sources when needed and don’t publish anyone else’s material without their consent.
Do not use community spaces to discuss interactions with Pinterest representatives, or to share verbatim extracts of such conversations (i.e., emails, DMs or messages, chats etc.). Remember, most messages between you and Pinterest are considered private correspondence and we ask that you respect this confidentiality.
7. Help keep the community safe
Report issues or any violations of our code of conduct directly to the Community Manager by choosing “Report Inappropriate Content” from the message’s Options menu. It’s all of our jobs to keep our community safe so if you see something, say something.
If you’re new to the community and need some help or have questions about our terms, policies or this code of conduct, please reach out to our community team.
You may see some community members who have the Pinterest logo next to their username. This means they are Pinterest employees. They may be available to help out when assistance is requested, but please note that the Pinterest Business Community is first and foremost a peer-to-peer community. If you need immediate assistance with your Pinterest account, please submit a ticket to our support team.
By using these forums, you agree to follow these rules as well as Pinterest’s Terms of Service and other policies. If you recognize any violation of our Copyright Policy, please follow the process outlined for providing notice.
Keep in mind that Pinterest does not prescreen all information submitted by community members before it’s posted. Pinterest reserves the right to remove or modify User Content, or change the way it’s used in Pinterest, for any reason. This includes User Content that we believe violates our Terms of Service, this code of conduct, or any other policies. Pinterest reserves the right to remove users from the forum at any time for any reason, including, for example, violation of our policies and code of conduct. Community managers may take actions to keep the forum welcoming, organized, and helpful for everyone. Such actions are not up for public discussion.