As part of our Inspired Shopping webinar, we’re hosting a live Q&A session with members from our Pinterest product shopping team on November 17th at 12:30pm PST. This is a fantastic opportunity for you to ask our product team any shopping-related questions that are important to you and your business.
Please reply to this thread with your shopping and product question(s) and our team will jump in and answer during the above timeframe.
We can’t wait to see what you come up with!
@simplepinmedia - for your second question, you won't see Rich Pin info populate with catalog items because we only pull feed-based or Shopify products into the 'Shop tab' with all your Catalogs items. We hope to include Rich Pins as a part of this in the future.
As for why it may not show up as a part of your regular Pins, it could be an issue with the way we pull in information from your site. We recommend filing a ticket with our customer support so that someone can investigate further.
I have catalogs set up, the issue is that when I go to tag a product using my product ID it still says '0 products'. Are shoppable pins not available to every account?
Hi @AmericanoCrystals, it is possible that even though your Pinterest Tag has been implemented successfully, the tag is flagged as "not healthy" because it doesn't meet our more stringent shopping implementation recommendations. We can help you through identifying any gaps if you file a ticket to our support team.
We also appreciate your interest in the Verified Merchants Program. In these early days of the program and as we scale, we’re limited in the number of merchants we can add at this time. Unfortunately we aren’t able to provide any additional information, but please keep an eye on the Pinterest Business Site for updates to the program as we continue to evolve it. We are constantly reviewing and sharing the feedback we receive through our support channels and directly from posts like this from customers. The VMP team is partnering with our other internal teams at Pinterest to improve this process for everyone involved and of course to increase our total number of Verified Merchants. We appreciate your feedback!
Thank you all for the questions and for the time today! We'll be closing this thread now, but if you would like for us to follow-up on anything or if you have feedback or additional questions, please reach out to me via PM and I can help! You can always start a new topic in Business chat, too. 🙂 Appreciate you all.