Hi, I have some problems with using paid partnership tools. I cannot tag brands on my idea pins. This issue is because of the fact that I can't see anything other than 'engagement settings' in advanced setting on finishing touches screen. I want to let you know that I live in Turkey. So, may this problem occur due to this fact, that is, is it related to the region I live in?
Great question! The fastest way to troubleshoot this is to contact Help Center with a screenshot of you Advanced Setting screen. They would be able to let you know if it's due to your location or a technical issue.
Would you be able to send a screenshot of your Advanced Settings screen? Here is what mine looks like and I'm located in the United States:
If it is a technical issue, try this first:
Reboot your mobile device
Uninstall and reinstall the app
Update to the latest iOS version
Try switching from data to Wi-Fi (or vice versa)
If the following steps don't work, definitely let the Help Center know you already tried the above steps already. That way they can escalate to a specialist to save you time. Also including a video/screenshot always speeds up the process.