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Issue with Referrer and Traffic Attribution

firsttimemam
New member
‎09-06-2023 08:02 AM
Labels (3)

I am currently experiencing an issue where traffic from Pinterest is not being correctly attributed, and it appears as direct traffic in my website analytics. This is affecting my ability to track the effectiveness of my Pinterest marketing efforts.

I have explored various troubleshooting steps, including implementing UTM parameters, but the issue persists. I would appreciate your assistance in resolving this matter and ensuring that referrer information is properly passed when users click on Pinterest links to my website.

Any guidance or recommendations on how to resolve this issue would be greatly appreciated. Thank you for your attention to this matter.

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1 Reply
PinterestFernanda
Moderator
Moderator
‎09-06-2023 09:15 AM

Hey @firsttimemam, welcome to the PBC and thank you for sharing your experience here. 

The best way for you to proceed is to file a ticket with our team who will be able to diagnose and figure out what's going on with your account. I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern.

Let us know if you have any questions in the meantime. 

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