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Disabled Campaigns Status

thefatalelady
New member
Labels (4)

Hi, I already checked my bill options and even updated my credit card, and the campaigns Im trying to run for my small business just show with the "disabled" status. I hope you can help you because I checked everything and there's nothing missing, my account never has been blocked or posted innapropriate content.

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1 Reply
PinterestFernanda
Moderator
Moderator

Hi @thefatalelady, welcome to the PBC! 

Thanks for bringing this to our attention! Since you have set everything and nothing is missing, the best way for you to proceed is to file a ticket with our team on this, as they partner closely with engineering who has the ability to diagnose any issues with Pinterest accounts.
 

I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern. Let us know if you have any questions in the meantime! 

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