0 views in all my pins after claiming website

[uniquehotelsandplacestostay]

Hello! After a long time without using Pinterest, I began to pin again.

Today I claimed my website and suddenly all of my pins went to 0 views.

Does anybody know why is this happening?

Thanks in advance!

Vanesa

[PinterestFernanda · Accepted solution]

Hey @uniquehotelsandplacestostay, welcome to the PBC! 

Thanks for bringing this to our attention and sharing your experience on the community. What we recommend you to do is file a ticket with our team who will be able to diagnose and figure out what's going on with your account.

Let us know if you have any questions in the meantime, thank you. 

[uniquehotelsandplacestostay]

Thank you Fernanda.

I have sent a request for help, I hope you can fix it soon as I was quite motivated to start using Pinterest again. I actually wanted to advertise as well, but with this error it is impossible.

Thanks for replying!

[madebykathiana]

Hey, the same thing happened to me today. I was wondering if your issue was fixed if so how did you fix it? I need help, please