Pinterest Predicts is live!
See what's in store for 2024 in our Trend Forecast report.

Verified merchant program, account in review for a very long time!

NicolaBludau
New member

Hi I try become a qualified merchant for a couple of weeks now and I cannot figure out why it does not work! My account is still in review. I did not get any email either. Any reason for this? Thank you!

0 Kudos
3 Replies
PinterestFernanda
Moderator
Moderator

Hi @NicolaBludau and welcome to the PBC! 

Thank you for reaching out about Merchant Guideline Review. Make sure that you're meeting the requirements to become a Verified Merchant: meet the guidelines, connect your catalog, and install a healthy Pinterest tag. If you have any questions about the requirements, please review them here.
Our team is currently experiencing heavy volumes and will need additional time to review your account. We’ll send you an email once this is complete. 

Let me know if you have any questions in the meantime! 

0 Kudos
NicolaBludau
New member

Thanks, is it that ALL products need images? I have some images missing.

0 Kudos
PinterestFernanda
Moderator
Moderator

@NicolaBludau Hi, in order to find out what is the issue with your catalog, you can go to: Ads > Catalogs > View issues. You can also review the Merchant Guidelines here

Give us a shout if you have any questions! 🙂 

0 Kudos