Urgent help needed: Pinterest rejecting my catalog despite meeting guidelines

[ootddress]

Dear Pinterest Community,

I hope this message finds you well. I am reaching out to seek your help with a problem I have been facing for several months now. Despite meeting all the guidelines for my catalogs on Pinterest, I have been continuously rejected. I receive the message that my merchant does not meet minimum website quality requirements.

My Catalogs were approved for several months but one day sadly they rejected all of them and i can't even appeal it .

I have tried everything I can think of to resolve this issue, but I have not been successful so far. That is why I am turning to the Pinterest community for assistance. If anyone has experienced a similar issue or has any advice on how to overcome it, I would be grateful to hear from you.

Thank you in advance for your time and help.

[PinterestFernanda]

Hi @ootddress, I'm sorry you're having this issue! 

If you believe your catalog does meet the requirements, I would recommend filing a ticket with our support team. They’ll be able to assist you with this! 

Feel free to contact us if you have any further questions.

[4colordress]

[4colordress]

Treat the Refund and Return sections as separate processes on separate pages. Change the "after shipped" section in item 1 to "after the customer receives the product. In item 2, you are talking about a product group that you do not sell. Do not mention product groups that you do not sell in your Refund Return policies. The first item creates a logic error with the Shipping policy. These problems I see at first glance If there are any spelling mistakes, correct them. Use the Grammarly app for this.