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The product catalog suddenly disappeared in large numbers?

veooychic
Just visiting
Labels (3)

Is it the platform or me?

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4 Replies
veooychic
Just visiting

Your product count has increased or decreased significantly compared to the last successful ingestion
I use shopify

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PinterestIvania
Moderator
Moderator

Hi @veooychic thank you for your question! I’d love to help out with this. 

Do you mind providing a bit more information and context so I can better assist you? Any details or screenshots will help. 

Thank you, looking forward to hearing from you!

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veooychic
Just visiting

The number of products suddenly decreased.

2.png

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PinterestIvania
Moderator
Moderator

Hi @veooychic!

I would recommend reinstalling the Shopify app by revoking the access on Pinterest (through Settings > Apps.) and install it again. The app will automatically reinsert the products. 

Also, please make sure that you're products are being made available to Pinterest on the Shopify bulk editor.

Let me know if there’s something else I can help you with!

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