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Shop Tab is missing

WecarryStore
New member
‎04-16-2023 08:51 AM
Labels (2)
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I used to have my shop tab on Pinterest displaying all my products. However, when I made some changes on my Shopify store and re-linked it, Pinterest defaulted back to old pins I created and the shopping tab just disappeared.

I am a verified merchant. Please I need help.

Thank you

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4 Replies
PinterestIvania
Moderator
Moderator
‎04-17-2023 01:33 AM

Hi @WecarryStore and welcome to the PBC!

Thanks for your question.

The majority of people who use Pinterest come here with the intention to shop. This year, our goal is to make everything on Pinterest shoppable by working to build a platform where shopping is integrated throughout the Pinterest app. As part of our efforts to create a shopping experience more in line with how Pinners shop, we’ve decided to remove the shop tab from business profiles.

To help you reach and convert shoppers, we will continue improving upon and creating solutions for Pinners throughout the Pinterest app such as visual search technology and shoppable video. If you’d like to feature product Pins on your business profile, we recommend that you:
1. Tag products on Pins you have created
2. Create a board with product Pins. Pinners can navigate to the saved tab on your business profile and explore these Pins.

I hope this helps. Please let me know if you have any other questions!

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gryphonsmoon
Posts regularly
‎04-18-2023 07:07 AM

No, I am seeing the same thing here. There were Shop, Created, and Saved tabs. The Shop one has disappeared for us as well. We're still verified merchants, but no shop tab.

Ok, I re-read your reply. Are you saying that is what we should be seeing now? Thanks.

 

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PinterestIvania
Moderator
Moderator
‎04-18-2023 07:27 AM

Hi @gryphonsmoon, thank you for the question!

Yes, the shop tab has been retired.

If you'd like to feature product Pins on your profile, you can still do it either by tagging products on Pins you have created or by creating a board with product Pins, in this way Pinners can navigate to the saved tab on your business profile and explore these Pins.

Let me know if there’s something else I can help you with!

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gryphonsmoon
Posts regularly
‎04-18-2023 01:34 PM

Thanks for the confirmation. We've had so many things come up, that it's hard to tell which are intentional and which are bugs. 🙂

 

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