Merchant does not meet minimum website quality requirements

[Loveydress]

Pinterest rejected our catalog a few months ago, we reviewed the site rigorously and made changes, but got rejected again and again, it was such a pain, please help, thanks a lot!

[PinterestIvania]

Hi @Loveydress, and welcome to the Community!

In order to keep shopping on Pinterest inspirational and actionable, we require merchants on Pinterest to meet our Merchant Guidelines. If you have any questions about the guidelines, please review them here, or in the initial email you may have received with more details. You can also review our Help Center article, which explains the eligibility requirements in more detail!

If your account violates the Merchant Guidelines, you will have 2 attempts to correct such violations. 

Thank you, feel free to contact us if you have any further questions!

[Loveydress]

@PinterestIvania 

Thank you for your reply!

Even though we met all the requirements, when we submitted the application, it was rejected, still not in compliance.

Not sure why they're denying us and we not sure what to do.

[PinterestIvania]

Hi @Loveydress, thank you for sharing your experience.

I would love to help you out and troubleshoot this issue, but as of now, our support team currently handles all direct VMP account issues. I recommend reaching out to our support team here to help get this solved.

They’ll be able to analyze your account and troubleshoot this issue. In the meantime, we’ll be sure to share this feedback internally with our team. Your feedback helps us create a better experience for all merchants!

Please let me know if there’s anything else I can help with and be sure to review our Help Center article for more information on the Verified Merchant Program.

[Loveydress]

Hi @PinterestIvania thank you for your reply!

We contacted the Pinterest Help Center again through the link you sent, but still got the same reply, there is no analysis and advice, only a reply about merchant guidelines, can you help us? 

[Loveydress]

@PinterestIvania