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I need help with the Verified Merchant Program

DarkxGlow_Store
New member
Labels (3)

Hi all. Please help me get the status of a trusted seller. For what reason it was suspended, I have no information. The support service does not give answers and behaves very rudely. Who can I turn to for help?

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6 Replies
PinterestFernanda
Moderator
Moderator

Hi @DarkxGlow_Store, welcome to the PBC! 🙂 

In order to keep shopping on Pinterest inspirational and actionable, we require merchants on Pinterest to meet our Merchant Guidelines. If you have any questions about the guidelines, please review them here, or in the initial email you may have received with more details. You can also review our Help Center article, which explains the eligibility requirements in more detail! 

If your account violates the Merchant Guidelines, you will have 2 attempts to correct such violations.

Let us know if you have any further questions! Thank you.

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DarkxGlow_Store
New member

I have already used 2 attempts. I followed all the rules, what should I do. I need to buy ads from you, this requires the status of a verified seller. Help please... What should I do??

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DarkxGlow_Store
New member

I have already used 2 attempts. I followed all the rules, what should I do. I need to buy ads from you, this requires the status of a verified seller. Help please...

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PinterestFernanda
Moderator
Moderator

Hey @DarkxGlow_Store, if you believe your catalog does meet the requirements, I would recommend filing a ticket with our support team. They’ll be able to assist you with this!

Feel free to contact us if you have any further questions.


 

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DarkxGlow_Store
New member

I have already written to them 10 times. They respond rudely to me. And I refuse to help. I don’t know what to do anymore ( Please help

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DarkxGlow_Store
New member

Help me please

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