Hello! We are getting "Alert 4057" in our shop here on Pinterest. We're using Shopify with the Pinterest channel.
Can you please explain what it means and how to resolve this alert? It's unclear from the error code list in the help section. Thank you!
Hi @janesagenda, welcome to the PBC! 🙂
Error 4057 appears when your products on Shopify are not available for Pinterest. Please make sure that all the products you want to import to Pinterest are marked as Available to Online store and Available to Pinterest. You can do this in the Shopify bulk editor.
I hope this helps! If you have any further questions, please let me know.
I have the same issue. All of my products in Shopify are active and available to the online store and pinterest sales channels.
I can see they've been imported into Pinterest but they're not appearing on my profile due to error 4057. I'm stumped and don't know how to proceed.