Pinning to Pinterest with API - data: Something went wrong on our end. Sorry about that

[pingenerator3000]

I am pinning on the behalf on Pinterest users via the API and I am encountering this 500 error in a small percentage of cases: 

data: {
code: 12,
message: 'Something went wrong on our end. Sorry about that.'
}

Access token refreshed and the error persists. 

Does anyone have any experience with this. Documentation does not cover this error and there isn't much online.

Kind regards, 
Oliver

[PinterestFernanda]

Hi @pingenerator3000, welcome to the PBC! 🙂 

@PinterestThalyta would you mind giving a little help here? Thanks a million! 💛

[PinterestThalyta]

Hi @pingenerator3000 I'm sorry to hear you're having issues when using the API.

In order to help further, could you please file a ticket via Help Center (option: API and Developer Tools)? It would be the best choice as it is a private support channel. When creating the ticket, please also include the endpoint being used, the parameters set, and, if applicable, the advertiser ID being used in the request.

I look forward to hearing from you!