Hi PBC,
Has anyone had issues being kicked out of their client accounts?
But I haven't been able to stop this issue from happening.
Any help regarding this issue will be appreciated.
@pinadvertising @PinterestSupport @andrealidesigns
Hi Welcome to the PBC!
I saw your post this morning and I felt like you were talking to me.
Last Night I had the same issue but not with Pinterest with WeHeartIt kicked me out on ipad | iphone here is my workaround (I know you have tried similar things but there is one step you may need to do - Note I am a Premium Member on WeHeartIt joined them at the same time I joined Pinterest circa 2008). The issue you are talking about is identical to what I experienced on the other app.
I would love for you to try the steps and let me know if it worked for Pinterest.
Steps I did to fix the issue on WeHeartIt Login Page:
1. Reset my password
2. Went to Wehearit on Chrome Browser (ipad 2022)
3. Logged In - brought me to settings page for my account (I didn't click on anything or settings)
4. Made a random change (color of background) and saved it -STEP YOU MAY NEED TO DO
5. Clicked on the Home Button for WeHeartIt then scrolled to the top and clicked on Open Mobile App
6. The App opened and my issue was fixed
Note: I had to perform the same steps on my iPhone
I have never experienced that before and I am unclear what caused it except that Apps are rolling out updates in anticipation of Apple's IOS16 which is due to be released publicly this month everyday I am seeing massive updates for every app including Pinterest. My guess is that something didn't jive in the update or like misfired on App Login | Startup.
Please come back and let me know if this worked for you.
Lisa
Hi Lisa,
Thanks for your answer.
I make it work by:
Pinterest also just released more access to other accounts through the "business access" feature (I believe that happened this week). It is a bit different to manage and access certain insights and the shop tab, but it's a good backup to still have access to the account.