Hello, this is @foreverfriends_. I am having trouble creating an Idea Pin using my iPhone 14 Pro Max. I can upload the Idea Pin, but if I try to @mention anyone or pick a board selection, I cannot because it freezes up. Does anybody else have the same issue? If so, please help. Thank you so much, Beth
@PinterestAbby or @PinterestJazmin - Can you help me, please? 🙂
Hey @foreverfriends_ sorry to hear your are having issues posting Idea Pins. I'm tagging Lisa @bodymindmood for some input.
Thank you so much for your help, and I am looking forward to hearing what she says 😘
Thanks Michael for tagging me.
So, had this a number of times including as recently as Sunday | Monday of this week - You should be running v. 16.0.2 on both iPhone and iPad - I am using iPhone 13 Pro Max and Pinterest was not happy so much so that I received a message saying they were experiencing problems.
The freezing is hard when your trying to post....
Make sure you are updating daily for every app this well help they are patching quickly (Beta testing) as new IOS for Macs Ventura are due to be released soon like around October 17th | 18th I read on MAC Rumors.
I hope this helps you.
Thank you both so much. I hope it solves the problem because I can't do Idea Pins either.
No worries as long as your updated you should be okay just keep checking.
Hello Lisa, yes, that is my plan, but it is still not working, so I hope it will work by the 17th or 18th. Again, thank you so much for your help.
Please do me a favor?
Of course make sure everything is up to date and then turn your phone off and then back on.
Let me know.
@bodymindmood, yes, I have done that already, and I just did it again, and I still have the issues. Let me know if you have any other ideas 🙂
@foreverfriends_ quick question... after the app freezes, do you see the pin as a draft the next time you open the app?