Is anyone else having trouble? I've uninstalled the app, and even created a new account. For reference I'm using a Samsung Galaxy S8 phone. My problems are the below:
Can't use slider bar to adjust the duration of text during a video
Can't access the duration of text during a posting with a carousel of images
Can't change where the music starts in a video
No option to add product pins to videos or series of images in ideal pins
I'm about ready to give up! Help!
Hi @thesparklestar7 and welcome to the PBC!
In order to tag products, you'll be able to do it by clicking the stickers option when editing an Idea Pin. Bear in mind that this option is only available for US and the UK. Lean more about product tagging on this post!
Regarding the access to the duration of text on a Idea Pins with images, this option is not currently available. The text will span over the whole time the image is being shown on the Pin.
However, you should be able to adjust the slider when you're using videos. I would recommend following these few steps:
About changing where the music starts in a video, it is not possible. The music will start in the beginning of the video and end at the end of it. However, you can use the slider to adjust what part of the music you'll be using on the Idea Pin!
I hope this is helpful! Let me know if we help you further!