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Can't edit profile name

edtech4adultesl
New member

Is there a support email for pinterest?

Why can't I edit my profile? Not even leaving it to just my first name??

 

https://drive.google.com/file/d/18yiITfTDKKa6LdAeA2w0cbDiDTYhs3mp/view?usp=sharing

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1 Reply
thehalcyonhive
Pinterest Pioneer
Pinterest Pioneer

Hi @edtech4adultesl!

Is the issue that it is not updating when you hit "save"?  From your screenshot, it appears you just need to shorten your name.  You can also try to update your profile via the mobile app vs desktop.   In the past, this has allowed extra characters. 

If that still doesn't work, try opening a ticked with the Help Desk

Best of luck!

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