Quick question: How long can a pinned video be? I tried to upload a video as long as 7 minutes, and it would not upload. But I have uploaded a video at just over 3 minutes, and it did upload.
Does anyone know the time cutoff?
Thanks in advance!
Hi @TheAkennArt ! It should let you upload up to 15 minutes. Hmm. Maybe you can put in a ticket and see what's going on.
Length is not the limiting factor but size. You can upload videos from 4 seconds to 15 minutes, but the file size limit is 2MG. Depending on the content, a 7 minute video could exceed that size. There are ways to reduce video file sizes.
@angellawery and @abetterresume both correct! @TheAkennArt you can take a look at our video specs listed here. If you're getting any kind of error message or running into continued issues with uploading, I'd recommend filing a ticket with our support team so they can investigate. 👍