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RoyalzCreation
Just visiting

I have a business account but can't able to post videos on both the story and the simple pin. I upload the MP4 format but it shows me this message "Your upload failed because it's the wrong format." . It's been 8 days and I send more than 5 emails but Pinterest did not solved my problem.   

Inkedvideo disable W.jpg

 

 

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2 Replies
michaelbliss
Pinterest Pioneer
Pinterest Pioneer

Hi @RoyalzCreation ! Welcome to PBC! What app/software are you using to create the videos?

1 Kudo
RoyalzCreation
Just visiting

I don't think there is a problem with my software because I could not even post the already pinned video

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