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Verified Merchant Program Issue

MoliKaiJewelry
Just visiting

Hello Everyone.

I am not sure how to fix this issue. The issue I have is that Pinterest is saying that Merchant's domain is incomplete. I am not sure what that means. I can click on the link to my website on my Pinterest page and it takes me directly to my fully functional and published website that I have through Shopify. I have not issues with FB, IG, or Google. So I am not sure how to fix this.

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6 Replies
bodymindmood
Pinterest Pioneer
Pinterest Pioneer

@MoliKaiJewelry 

I read your post sorry you having difficulty.

I am tagging another Pioneer @andrealidesigns to see if perhaps she can help you resolve your issue.

I hope this helps you.

Lisa

1 Kudo
andrealidesigns
Pinterest Pioneer
Pinterest Pioneer

Hi there @MoliKaiJewelry!

I've encountered this issue before and wrote a solution for this in a separate post. You can read it here - https://community.pinterest.biz/t5/conversations/merchant-domain-incomplete/td-p/34607

It is likely caused by inventory changes on your Shopify site that are not reflected in your current product catalog uploaded to Pinterest. To rectify this, you must deactivate your current product catalog and upload a more current version.

The instructions on how to do so are outlined in my post, provided by the link above. 

I hope this helps 🤓📌

@bodymindmood 

2 Kudos
bodymindmood
Pinterest Pioneer
Pinterest Pioneer

@andrealidesigns 

Hi 

Thank you for responding with that info @MoliKaiJewelry I hope this helps you.

Lisa

1 Kudo
andrealidesigns
Pinterest Pioneer
Pinterest Pioneer

@bodymindmood Anytime my dear! 🤓📌

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bodymindmood
Pinterest Pioneer
Pinterest Pioneer

@andrealidesigns Thank You.

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cadadesigns
Just visiting

Hi @bodymindmood @andrealidesigns 

I'm having 2 serious problems with my ad account, which are:

List of catalogs

Reason
Recommendation
Merchant's website displays several pop-up messages
Review our merchant guidelines
; Opens a new tab
 for more detailed information on how you can get your products on Pinterest
Merchant does not meet minimum website quality requirements
Review our merchant guidelines
; Opens a new tab
 for more detailed information on how you can get your products on Pinterest
I've tried to check the website everything is mostly compliant with the seller's policy, but I'm getting 2 very annoying errors. Please help me to solve the above two errors. Thank you
https://cadadesigns.com/shop/
 

 

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