Shopify Product Catalog Not Pulling Prices in Shop Tab

Just visiting

Hello Pinterest Business Community. In my Pinterest account shop tab my prices are not pulling from my Shopify catalog. How can this be fixed? I am hoping the resolution of this issue will resolve two other issues I am experiencing with my business account...

  1. I cannot tag my products in Idea Pins (using search or the product URL)
  2. I have been "in-progress" for becoming a verified merchant for almost 5 months now.

Every time I reach out to contact support, I am told wait 4-6 weeks. When I reach out again, they said they are running behind (for almost 4 months.) This seems a bit long so maybe there is a bigger issue with my account? My account is @fclash 

 @PinterestGabby  @PinterestJazmin @simplepinmedia @PinterestRenato  

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