Having trouble figuring out why the shop tab doesn’t show any products.
Already a VMP
Shipping & return policy clearly noted on website
On the Catalogs page it shows 364 products, but there are now products on the shop tab when viewing the profile. Also when I view the profile on desktop, it doesn’t show the shop tab at all.
Hello and welcome!
Would you mind sharing a link to your profile?
I have heard of accounts with no shop tab at all despite having VMP status, but not and empty tab.
Here's a suggestion from a moderator about how to fix THAT problem (worth a try):
"Check if you are meeting following requirements in order for your Shop tab to be visible:
You can create/edit/feature products groups by navigating to Ads > Catalogs > Products Clicking the star allows you to feature up to 8 product groups on the Shop Tab.
I would start with that if you haven't already. Hope it helps, but if not, come back and let us know 🙂