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Product Rich Pin Validator Error

friztastore
New member

I have Shopify Store and I'm Trying to Validate for Product Rich Pin on Rich Pins Validator and its Showing: Congratulations! Your rich pins are approved and on Pinterest. But below in Product Rich Pin Section its showing "Product Name" as Verified But following List as Error/not verified:
*Availability
*Price
*Currency

I have Uses Open Graph Metadata in my Shopify theme .liquid Code in the Head Section.

Uses that Metadata:

<meta property="OG: type" content="product" />

<meta property="OG: title" content="Technology Will Save Us Gamer DIY Kit" />

<meta property="OG: description" content=" " />

<meta property="OG :URL" content=" "/>

<meta property="OG :site name" content=" " />

<meta property="product: price: amount" content=" " />

<meta property="product: price: currency" content=" " />

<meta property="OG :availability" content="in stock" />

And the URL I have Given to Validator, that Page has only One Product on it and has AD to Cart Button too and Product is In stock.

The Screenshot of Error: 

02.png

Please help me Out to Solve this.

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1 Reply
pinterestmarketingexpert
Jack-of-all-trades

Hello @friztastore 

Welcome to the PBC!

Sorry you're having trouble with Shopify.

1. Here are some troubleshooting tips that might help you https://help.pinterest.com/en/business/article/shopify-app-troubleshooting

If that doesn't help then you'll need to contact the HELP CENTER directly because we cannot access your account and fix technical issues. 

Go to the bottom of the page as shown on the image below and click CONTACT US.

Screen Shot 2022-07-18 at 9.40.28 PM.png

Next, under BUSINESSES, SHOPPING, and ADVERTISING choose Shopify app. Complete the next steps.

Screen Shot 2022-07-18 at 9.44.14 PM.png

2. Here's a past event that might help https://events.pinterestcommunity.com/events/details/pinterest-business-presents-shopify-qa-with-the...

I hope that helps. Good luck.

PS Be persistent with the Help Center until you get the help you need. Thanks 

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