I have a new client that is trying to add billing information to her website so we can run ads but keeps getting the error, "Please verify the payment method and try again." The card details are all green checks but then this error message pops up. Any suggestions?
Thanks
Hello,
I have the same issue, and I have tried to do it on an incognito tab but it didn't work
Can you propose a solution to this?
Hi @dulwichgallery @shafnafsafna @Zona0208 @glamifiedcosmetics @incomegenz
If your payment failed or your card is declined you can check the bellow details:
If above steps not working, Try these (Credit : @PinterestRenato )
* Clear your browser's cache and cookies. You can learn how here.
* Make sure your browser or APP is up-to-date. You can check here.
* Try from a different browser (Firefox, Chrome, or Safari are optimized).
* Disable any browser extensions one by one (extensions sometimes conflict with Pinterest).
* Temporarily turn off any ad blocker software you're running.
* Try from another computer.
If it does not work, I will suggest you file a ticket to our support team, so they can investigate this.
Hope this will help you
Thanks
Dear Respected
my problem is payment method not verify but green checks the error.
Hi @tofeequeali307! 🙂
Please make sure that the card you're using is one of the accepted payments by Pinterest. We accept:
- American Express (not accepted in all countries)
- Visa
- Mastercard (not including Maestro cards)
- Discover (US only)
- JCB (Japan only)
We do not accept prepaid cards, Paypal, or cards not listed.
You can check this Help Center article that lists the issuing countries we accept. And this article that'll list the declined payments.
Let us know if you need anything.
Dear Respected,
sir i am pakistani but I have Visa card, I request you that please pakistan add the country
@tofeequeali307 Hi! Currently, Pakistan is not an available country for billing. We appreciate your feedback! Keep an eye on our latest updates for more news.
Give us a shout if you need anything! 🙂
I was using google chrome when I got this error. Then I changed to Microsoft edge browser and it worked for me. If still not working then once again check your billing address and make sure it is a credit card. I have used Indian Credit Card. I hope it will help Indians because I was also searching for this solution.
Hello
Hope you all doing good, I'm facing like the same problem
I Have wise card knowed as transfer wise before , I have been trying to use this card and I get the same error my card is issued from UK
till now there is no solution??
Hi @lacuisinemondiale, thank you for your question! I've just replied you here in this thread.
Hope you were able to solve it. Let me know if I can help you any further!