We continue to get this message and cannot figure out how to resolve once and for all! Has anyone gone through this?! Thank you.
Merchant's shipping policy is unclear or unavailable | We recommend following these best practices for shipping policies: - Ensure that your shipping policy is clearly visible and easy to find on your website - Display expected shipping or processing times and costs, in addition to download information for digital product sales |
Hi - Welcome to the PBC!
I read your post and had a look at your website …. really love your site!
Shipping Policy - Even if you don’t ship physical products you need to state something to the effect of
” once payment is received Services are provided within a certain time frame et al.”
Unfortunately, you cannot not have a Shipping Policy.
This is the link to the Merchant Guidelines
Below are the specific Merchant Requirements required for Shipping Policy
I hope this helps resolve the issue.
Lisa