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Merchant Catalog Rejection Appeal Timeline

kawaiitherapy
Just visiting

Hello,

I was wondering how long does a merchant catalog rejection appeal usually take? 

It says that the catalog is "Under Appeal: This usually takes 1-2 days." 

Could I please confirm that it usually takes 1-2 days to receive a response? I would be super grateful if anyone from the VMP could shed some light on this.

Screenshots are attached.

I have also opened a ticket #11026741 on this issue.

Thank you

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1 Reply
terezatoledo
Pinterest Pioneer
Pinterest Pioneer

Hi @kawaiitherapy,

I'm sure the response times will depend on different factors, and 1-2 days should be counted business days. Nevertheless, in my experience Pinterest support is reliable.

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