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Message appears when I try to access my account!

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About six months ago, I opened an account. Recently, I wanted to go on it, but a message told me: "Abnormal activity has been detected on your account. Reset your password or log in via Facebook or Google to access your account again." except that I have many reasons to believe that someone has "stolen" it.

Has this ever happened to one of you? Can anyone help me?

Thank you and have a good day

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1 Reply

Hi @louise_rche and welcome to the PBC!

The best way for you to proceed is by filling a ticket with our team at this link. They will be able to diagnose and help resolve your situation. 

I hope you are able to solve this. Let us know if you have any questions in the meantime!

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