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Issue uploading board covers

uritaekook17
New member
Labels (3)

I can't upload the board covers.

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4 Replies
PinterestIvania
Moderator
Moderator

Hi @uritaekook17, welcome to the PBC!

Thank you for bringing this to our attention in the community, we’re happy to help point you in the right direction here.

We’ve recently made some updates to our features, which includes boards. We recommend filing a ticket so our support team can look into your account and investigate. 

Please let us know if there’s anything else I can help with, thank you!

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uritaekook17
New member

How do I file a ticket .

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PinterestIvania
Moderator
Moderator

Hi @uritaekook17!

You can submit a ticket at this link: https://help.pinterest.com/en/contact. When entering the link you can select the category you need help with. When you continue to follow the steps on that page, you will be able to add all the details about the situation you are facing.

Feel free to contact us if you have any further questions!

1 Kudo
JanaOMedia
Marvel

@uritaekook17 - hi! I just wanted to make sure you know the basic steps to add a board cover: 

1) Create a pin that will become the board cover. (I like to make them square so they fit well.) 

2) Pin it to the board you want it to be the cover for. 

3) Go to the three dots on the board, and "edit board." 

4) Select the pin you created as the board cover. 

 

I hope that helps! 

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