I've received no support, Pinterest just ignores me.

[StellatusArs]

I have two of my Pinterest accounts suspended without even being told why. I've filled out the suspension appeals and I'm left with an email from Pinterest stating that they are suspended and they will reach out to me.

It's been several weeks and no response. Literally I was doing was creating Pins, Apparently I was creating them too fast for Pinterest liking. After 3 pins I was kicked out and my account was suspended.

"We suspended your account because we noticed some activity that
appears to violate our policies against spam.
Please review the Community Guidelines for more detailed
information on what Pinterest considers spam.
If you believe this is an error, please click this link to let us know.
Note that the link above will expire after seven days.
If you have further questions, you can contact us through our Help
Center.
The Pinterest Team"

Same goes my other account. Apparently you're only allowed to post one pin per day.

Heaven forbid you post a 2nd or a 3rd pin within an hour.

What should I do now? Keep sending suspension appeals every day until I get a response? Just lose my account and everything I've worked on and just create a new one with a 1 in a day rule?

Would love some guidance or a response.

[PinterestIvania]

Hi @StellatusArs! Thanks for bringing this to our attention and sharing your experience on the community.

I'm sorry to hear that you are having issues. The best way for you to proceed is by filing a ticket with our team at this link, they will be able to diagnose and help resolve your situation.

I hope you are able to solve it. Let us know if you have any questions in the meantime!

[StellatusArs]

I've already gone there and filled it out 2-3 times each. Its been weeks and no response. Thats the exact area Im speaking off, they don't respond or reply. Very disheartening 

[StellatusArs]

BUMP for someone to help.

[PinterestIvania]

Hi @StellatusArs! I completely understand your frustration.

Unfortunately, there's not much we can do here considering that the support team is the one that can help you more with this situation.

If you receive an automated message after filing a ticket, reply to it to make sure that you're getting connected to an agent.

Feel free to contact us if you have any further questions.

[StellatusArs]

Horrible customer service. Generic responses from support team. No real answers. Thanks anyway. You guys win. I'll stop using Pinterest and move to another. Not like you guys care anyway. You make millions regardless. 

[PinterestIvania]

Hi @StellatusArs, thank you for sharing your feedback, we appreciate it. 

I completely understand your frustration here and we apologize for this experience. 

I’ll be sharing this feedback with our team. We'll be sure to keep this in mind as we continue to build out new features and improve the current ones. 

Thank you again for sharing.