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Help to find my Pins

stephenlang92
New member
Labels (3)

Why did my pin disappear? I created some pins and now I can't find them. When I created these pins, I did save their URLs. Now when clicking these URLs, pins are no more there. "Whooops, we couldn't find that page" that what showing up. 

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1 Reply
PinterestFernanda
Moderator
Moderator

Hi there @stephenlang92, thanks for flagging this and welcome to the PBC! 

The best way for you to proceed is to file a ticket with our team -- this link goes directly to the team equipped to resolve account-specific issues like these. Please continue working with that team on this as they partner closely with engineering who has the ability to diagnose any issues with Pinterest accounts. 

I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern. 

Let us know if you have other questions in the meantime! 
 

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