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Extreme drop in impressions around March 13, 2022 (this can't be normal)

lifesavvysite
Just visiting

PLEASE HELP!

On March 13, 2022, our Pinterest account experienced a very sudden and extreme loss in performance. Based on the graph below, you can clearly see that something major occurred to our account in the 24-48 hrs leading up to March 13, 2022:

screenshot-analytics.pinterest.com-2022.06.23-16_28_51.png

All of our key performance metrics (impressions, engagements, outbound clicks, engaged audience, etc.) have all completely tanked 😳 and our account has been suffering for months now! We are following all of Pinterest’s best practices and recommendations, and publishing new and fresh content every day. But all of our new pins are getting extremely low impressions (20-50). Are we stuck in Pinterest's Spam filter?

Are there any other reasons you can think of? 🤔

I reached out to Pinterest support for a second time today. Their first response was basically their canned response saying this was due to "ebbs and flows” with content distribution. This can NOT be the case based on what I'm seeing in the data. I would love someone else's take on this - do you think this sudden drop in performance looks normal?

Our Pinterest account is very young, we launched in August 2021 and within 8 months grew our impressions and traffic by over 256%. Everything was going great until this happened.

Has anyone experienced a similar issue and successfully resolved it? Or does anyone have any recommendations on how I can solve this besides me contacting the Pinterest support team every single day? Here's our Pinterest profile if that helps. Thanks in advance for any support!

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14 Replies
bodymindmood
Pinterest Pioneer
Pinterest Pioneer

@lifesavvysite 

Hi there I just saw your post and I am really happy for you on your WIN.

I am glad you reached out to support (everyday) and that they were able to help you.

Lisa

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TinyMartOfficial
Just visiting

Hi Lifesavvysite

I've been reading the whole story and it seems like I'm starting to experience this problem and I'm really totally frustrated.

This is how my account is suffering from this type of spam filter,

Screen Shot 2022-10-08 at 8.31.14.png

Could you share the email you used to try to present my case?

Really thanks 🙏🏼🙏🏼🙏🏼

 

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TinyMartOfficial
Just visiting

Hi Lifesavvysite

I've been reading the whole story and it seems like I'm starting to experience this problem and I'm really totally frustrated.

This is how my account is suffering from this type of spam filter,

Screen Shot 2022-10-08 at 9.24.17.png

Could you share the email address you used to try to present my case?

Really thanks 🙏🏼🙏🏼🙏🏼

0 Kudos
lifesavvysite
Just visiting

Hi @TinyMartOfficial - here's how I contacted Pinterest Support:

  1. https://help.pinterest.com/en/contact
  2. I selected "Creators and creative tools" and then "Engagement and stats"
  3. Selected "Drop in traffic"
  4. Filled out my information
  5. Explained what the problem was

Hope this helps!

1 Kudo
TinyMartOfficial
Just visiting

thanks 

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