Hello everyone,
Does anyone know why I only can't choose checkout, but I can only choose add to cart conversion event ?
And why I have this issue with products IDs ?
Hello @Lyslova!
Since checkout events are a required tag, I'm not sure why your Pinterest Ads manager is not giving you the option to select it as a conversion event in your Promoted Pin campaign.
I would ensure that your tag to track checkout events is properly installed on your Shopify site.
Here is a link to Pinterest documentation on how to do this - https://help.pinterest.com/en/business/article/track-conversions-with-pinterest-tag
If you're still having issues, I would contact Pinterest support to get further insight into your issue. You can submit a ticket here - https://help.pinterest.com/en/contact
Here is an additional resource on hosted checkout with Shopify you may want to check out - https://help.pinterest.com/en/business/article/checkout-on-pinterest
I hope this helps 🤓📌
Hello @Lyslova welcome to the PBC! I'm tagging @andrealidesigns and @bodymindmood for some insight that could help you.
Hello @Lyslova!
Since checkout events are a required tag, I'm not sure why your Pinterest Ads manager is not giving you the option to select it as a conversion event in your Promoted Pin campaign.
I would ensure that your tag to track checkout events is properly installed on your Shopify site.
Here is a link to Pinterest documentation on how to do this - https://help.pinterest.com/en/business/article/track-conversions-with-pinterest-tag
If you're still having issues, I would contact Pinterest support to get further insight into your issue. You can submit a ticket here - https://help.pinterest.com/en/contact
Here is an additional resource on hosted checkout with Shopify you may want to check out - https://help.pinterest.com/en/business/article/checkout-on-pinterest
I hope this helps 🤓📌
Thank you @andrealidesigns !
Anytime @michaelbliss! My pleasure! 🤓📌
Thanks @andrealidesigns
Lisa
@bodymindmood no problem! 🤓📌
Hello @andrealidesigns
I did it, thanks a lot for your help
@Lyslova happy to help, my dear! Glad it provided a solution to your issue. 🤓📌
How did you managed it ? We are having the same problem, tried everything....Can you share how you did it ? (also went to the links above and nothing relevant)