Hi there, I am trying to apply to become a Verified Merchant but it appears my Tag Health is preventing it. Everything on the Shopify side says the tag is properly installed. I have tried unpairing my Pinterest account from within the Shopify store. But when I reconnect it, the tag issues displayed on Pinterest are the same. Any ideas?
Thanks for your help!
Thanks @PinterestGabby ! Appreciate the message. Hopefully we will have a resolution at some point. 🙂
Appreciate you, @karen_whitworth! Thank you for your contributions, feedback and being a part of this community. 💕
I am still having the exact same issue, contacted to the help multiple times. Unfortunatelly answers were not helping and nothing fixed.
Hi @gurutshirt!
Looking at your website and the picture you've sent, it seems like your Checkout event is called "InitiateCheckout". Pinterest does not recognize this as a Checkout.
Here's an article from our Help Center about event codes where you'll find the correct checkout code that you need to implement.
Let me know if you need anything else!
Hello,
Finally it is working, thank you for your help.
Best
My Pinterest is saying the same thing. does anyone know how to fix this? I'll attach a screenshot to show the issue.