Trying to claim our website and it isn't working. We even tried to have our web person add the code and it isn't taking
Hmmmmmm. I'm having the same problem. It would be nice if we could get some help @thesouthernloomshop All the best too you.
@thesouthernloomshop @cora3243 Hi there I was just reading your posts - I have a question for both of you are your sites currently public or are they being worked on and set to Private? Sometimes if the sites aren't public Pinterest can have a hard time finding them. The other option is to submit a ticket to support. I hope this is some help for the moment please write back and let me know if you have made any progress. Lisa😁
Having the same issue.
@tieutofficial Hi - then the same question applies sometimes if the website is set to private while its being developed Pinterest won't be able to see it - this actually happened to me. Lisa😁
This is unfortunately not the case. I will try support then. Thank you.
@tieutofficial Hi sorry (I had my fingers crossed) support should be able to help you with it. Glad you're here in the community! Lisa😁
Hey @tieutofficial and @cora3243, thanks for flagging this in the community. Can you both please file a ticket with support? Feel free to follow-up here and share the ticket # you receive from support so we can keep track/escalate as needed. Thanks!
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Thank you for the link. I'll check it out. 🙂
@PinterestGabby We got a ticket and had to enter in a code on the home page but didn't respond back in time can you escalate for us? #218360