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Can't promote pins?

societyofchic
Just visiting

HI guys, I had my account a LONG time and I noticed the last 2 days I have not been able to move past the promote page -- but I can do it just fine on another account. Help desk claims its a browser issue, this is not so...

 

On my cell it says ad's 0. 

Any help here? I asked repeatedly if I have any issues with account etc, nothing. 

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