For some reason I can't get Analytics and Pinterest ads to show up in Google Chrome. Trends will show up in Analytics but not overview,audience insights or video. Above the search bar it would show up as overview (1x1) if that helps!
Many Thanks
The reports look the same on Safari and Chrome for me. I can see overview, audience insights, video and trends, as well as ads on both browsers. Are you still having a problem with Chrome?
@christmasstars let us know if you're still having issues so we can check with our team! 💪
I've been having the same issue for over a month. Nothing shows up when I go to analytics or ads.
Hi @Only_Good_Things and welcome to the PBC!
This usually happens when using an ad blocker or other extensions. I would recommend:
You can also:
Let me know if you need anything else!
Hello ,Dear Gabby ,Currently i have the same issue for this , i can not see the analytics and overview on my chrome ,even i change to other browser can not work ,would i know the reason ,i have try all the way i can find to try , clear the cache and disbale the extension ,not work
would anybody help me for the issue
thanks
Hi @kevinus1987 and welcome to the PBC!
The best way for you to proceed is to file a ticket with our team -- this link goes directly to the team equipped to resolve account-specific issues like these. Please continue working with that team on this as they partner closely with engineering who has the ability to diagnose any issues with Pinterest accounts. I wish there was more I could do here but the teams who work on your ticket are closer to the work being done to resolve your concern.
@PinterestGabby Hi,
I also enter from both chrome and opera browsers, but the ads tab does not appear, I tried many ways, but it did not work. Can you contact me, please ?
Hi @etsy_decorharmony and welcome to the PBC!
If the Ads tab is not showing up for you, please make sure that you're in a country available for Ads. You can check this Help Center article that lists the available countries.
I hope this helps. Let me know if you need anything else!
Same mine also ! its not showing ads analytical