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Where to find Product ID - Shopify

PinterestRenato
Moderator
Moderator

Hi @7chakrastore and welcome to the PBC!

 

I'm sorry you are facing all this trouble, but I can clarify a few things for you. Please, keep in mind that the app for Shopify is only available in the United States and Canada, so if you are not in one of these countries, you won't be able to connect to the app. For that reason, you should manually implement the Pinterest tag as you have already noticed. However, the proper guide for Shopify websites in this case is this one. It is imperative that you follow this article's instructions as this is the only official guideline specifically made for Shopify. Also, be aware that the Product id on Shopify websites is only available for those with access to the app, but it won't prevent your Pinterest tag from tracking the events.

 

Let me know if you need more assistance with anything else.

**If my reply helped you please mark it as the "Accepted Solution". Need help with an account-specific question? PM me!
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7chakrastore
New member

Thanks Renato, I am aware of this guide, in fact, I started my implementation by following it.

However, after implementing this guide, I wasn't able to get Product ID tracking, that's why I moved to Google Tag Manager implementation.

Yes, you are correct it doesn't prevent the Pinterest tag from tracking the events, but it prevents me from joining Verified Merchant Program (I have an Action needed warning in my account: Tag needs attention).

How can I reach someone from your support team who can guide me through the Google Tag Product Id Implementation?

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7chakrastore
New member

This is your guide, which I need help with:
https://help.pinterest.com/en/business/article/google-tag-manager-and-pinterest-tag

More specifically, can I get someone to help me understand/break down into steps how to do the following:

"In order for this to work, you'll also need to create a data layer variable called "items" on any page you want to set the product IDs and product categories. You can set all of them here:"

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7chakrastore
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PinterestRenato
Moderator
Moderator

Hi @7chakrastore

 

Unfortunately, the VMP program is currently available only to US merchants. However, if you still want to implement the product id on your Pinterest tag events, your best bet is to reach out to the Shopify support team or to a web developer so they can guide you through the technicalities. Also, please, keep an eye out as the Verified Merchant Program continues to evolve and expand over time. Thanks for coming to the PBC and let me know if there's anything else I can help with!

**If my reply helped you please mark it as the "Accepted Solution". Need help with an account-specific question? PM me!
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7chakrastore
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Thanks Renato, it looks like this will remain unresolved.
I don't really see what is the relationship between the Shopify support team and unclear documentation, which was released by Pinterest.

 

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