So I recently connected my shopify using the pinterest app. My catalog is present within Pinterest but I can't edit it or view it because it comes from Shopify. I'm waiting to be approved as a verified merchant (not sure if relevant.)
So the core of the issue. I want to tag existing pins with products from my catalog. When I click the tag product icon, it brings me to the pin builder and my options are: My pins, URL, Catalog. I'm under the impression I can connect products via catalog, but it asks for a product id. Where can I find a product id?
Shopify doesn't have a product id field, nor is there a place I can view the Pinterest product catalog on Shopify.
I feel like I'm missing something.
Any help is greatly appreciated
Hey @yournnonce, wanted to follow-up here. I checked with our team and they said that you could find the product ID from your Pinterest tag via the Pinterest tag helper. I'm going to send you a private message with a screenshot that might be helpful, too. LMK if you have any questions in the meantime!
Hi @karen_whitworth, hope you're well! Been awhile since I've heard from you. 🙂 Is the issue you're running into with the tag saying your product ID is missing? Have you tried locating the product ID from your Pinterest tag via the Pinterest tag helper? Let me know.
Hi @PinterestGabby ! 🙂 Yes... Hope you are doing good! I popped back in to see if the Verified Merchant Program had any ubdates regarding the phantom rejections and stumbled upon this thread while I was here.
My Tag health has always been somewhat buggy in that it rarely has all green checks. The orange diamonds seem to haunt my account randomly. The most recent iteration is attached. 🙂 It says "Overall Health" is good. But I am worried something like this ID issue may be contributing to my VM woes.
Glad to hear you're doing well, @karen_whitworth! I went ahead and tagged a member of our Verified Merchant Program team here at Pinterest, @PinterestBrad to provide some more context about your Tag Health. 🙂