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Where to find Product ID - Shopify

yournnonce
Just visiting

So I recently connected my shopify using the pinterest app. My catalog is present within Pinterest but I can't edit it or view it because it comes from Shopify. I'm waiting to be approved as a verified merchant (not sure if relevant.)

So the core of the issue. I want to tag existing pins with products from my catalog. When I click the tag product icon, it brings me to the pin builder and my options are: My pins, URL, Catalog. I'm under the impression I can connect products via catalog, but it asks for a product id. Where can I find a product id?

Shopify doesn't have a product id field, nor is there a place I can view the Pinterest product catalog on Shopify. 

I feel like I'm missing something. 

Any help is greatly appreciated

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PinterestGabby
Community Manager
Community Manager

Hey @yournnonce, wanted to follow-up here. I checked with our team and they said that you could find the product ID from your Pinterest tag via the Pinterest tag helper. I'm going to send you a private message with a screenshot that might be helpful, too. LMK if you have any questions in the meantime!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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yournnonce
Just visiting

@PinterestGabby @PinterestRyan  Can you help me with this issue? I'd greatly appreciate it! Thank you

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PinterestGabby
Community Manager
Community Manager

Hey @yournnonce, wanted to follow-up here. I checked with our team and they said that you could find the product ID from your Pinterest tag via the Pinterest tag helper. I'm going to send you a private message with a screenshot that might be helpful, too. LMK if you have any questions in the meantime!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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wildgoddessdesigns
New member

so our tag says product id is missing could you message us too?

 

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PinterestGabby
Community Manager
Community Manager

Just responded to your post, @wildgoddessdesigns. 🙂 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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karen_whitworth
Posts regularly

Hi @PinterestGabby My shopify account is having the same issue. Could you send me info?
Thank you!

-------------------------------
Artist painting flowers and landscapes of Hawaii.
See my Hawaiian art Pinterest Board here.
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hostesstori
Just visiting

@yournnonce @pinthistrip I have the exact same issue. Would you mind also sending me the screenshot with this info? TIA!

ToriTait.com
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andrebadi
New member

Hi, same situation. Please Help 
I already connected Shopify and Pinterest and it appears that the product catalog has been synced into an "all products" product group, but how do I tag a product? how can I find the product ID for the synced products?

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PinterestGabby
Community Manager
Community Manager

Hi @yournnonce, I'm looking into this with our team and will get back to you as soon as I get more info. Appreciate your patience!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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vintiige
Just visiting

Hi @PinterestGabby 

 

I'm hoping you can help me too! I am also applying for the VMP and my Pinterest health is "unhealthy", mainly because of the missing Product ID's, but also because of page visits, checkout, value and currency issues (please see the screenshot). I don't have any product IDs for any of my products in Shopify (and don't need them). I have approx 40 products in my store, am I supposed to create IDs in Shopify for all of them just for Pinterest? Do I need to add code to Shopify for the other ''events''? Please can you help resolve this? Thanks

Screenshot 2020-10-25 at 18.24.03.png

 

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