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Video Upload icon not showing on my business account

Tamara32020
New member

Pinterest is not allowing me to upload a video even though I have a business account. Why is this, please help me to fix that problem

problem.jpg

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michaelbliss
Loves to help

Hi @Tamara32020 , welcome to the PBC! I see that you have several videos posted, did the issue clear up for you?

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PinterestSusana
Moderator
Moderator

Hi @Tamara32020 and welcome to the PBC!

There could be a few reasons for this:

  • You may be in a market where we haven’t yet rolled out this feature. We're currently testing with select partners, and will be expanding to new audiences soon, please stay tuned!
  • If you've violated our Community Guidelines in the past, you won't be able to upload videos to Pinterest right now.

If this does not apply to you, please reach out to our support team by filing a ticket.

Let me know if you need anything else!

 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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