cancel
Showing results for 
Search instead for 
Did you mean: 

Video Pin is disabled

RoyalzCreation
Just visiting

I have a business account but can't able to post videos on both the story and the simple pin. I upload the MP4 format but it shows me this message "Your upload failed because it's the wrong format." . It's been 8 days and I send more than 5 emails but Pinterest did not solved my problem.   

Inkedvideo disable W.jpg

 

 

Reply
1 Kudo
2 Replies
michaelbliss
Loves to help

Hi @RoyalzCreation ! Welcome to PBC! What app/software are you using to create the videos?

Reply
1 Kudo
Reply
Loading...
RoyalzCreation
Just visiting

I don't think there is a problem with my software because I could not even post the already pinned video

Reply
0 Kudos
Reply
Loading...