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Verified Merchant Program

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Community Manager
Community Manager

Thanks for the sharing your feedback with us, @gryphonsmoon, this is disappointing to hear. 😞 I'll be sure to forward this to our internal teams for review. This feedback is crucial for helping us improve the product experience, so thank you for taking the time to share your thoughts. Let me know if there's anything else I can help with in the meantime. 

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New member

We also have been repeatedly rejected for the Verified Merchant Program, despite following all the guidelines in the article. I've even redesigned the website so the returns and shipping policies are easier to find than ever. If I knew what I needed to improve to get the badge, I'd gladly comply - but it feels like we're just shooting in the dark. 

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Just visiting

It would be equally helpful to get feedback coming in our direction, rather than being left in the dark. I have yet to talk to anyone that has been approved.

 

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Community Manager
Community Manager

Thank you for the feedback @gryphonsmoon . I am passing it along to our VMP team. 👍

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Just visiting

I see large companies that have b been approved - I assume because that equals large spending on ads. Small businesses are left in the dark, and left to look for platforms other than Pinterest to support them. 

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Just visiting

I have read through everyone’s comments on becoming a verified merchant.  I am having the same issues.  I have applied 5 times.  My tag and catalog are uploaded and approved,  I keep getting the same list for declining and it I have complied with every point.

Business name and social media name must be consistent

Social media posts must not be predominantly memes or quotes

Social media accounts must have new content posted within the last 30 days

Merchant must have a Pinterest account older than 3 months

Merchant domain must match domain listed on merchant's account

 

 

  Why doesn’t Pinterest have more help with these issues and how to fix?  I also have submitted a support ticket and the reply comes back that they don’t have anything to do with the Verified Program and to read the guidelines.

 

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Problem-solver

@rugratsva Hi! good point! Thank you very much for sharing!

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