@gryphonsmoon can you send over your ticket # so we can escalate internally? You should be getting responses from our support team regardless so I want to double-check on the status. Thanks!
Hi Gabby - I've checked my emails back and forth from Pinterest & I don't see a ticket number.
Looking further back I see a "Your request (169387) has been received and is being reviewed by our team."
Is there anything else you need? We would greatly appreciate any help with this problem.
@gryphonsmoon Hey Bill, that's it! That's the ticket number. I can see that someone from support followed up with you mid-June regarding your application. If you have any questions, you can open back up the ticket by replying to it and it will route to the same person who helped you initially.
I applied and just received word that it was not approved. I'm at a loss because every one of the criteria mentioned in the "rejection letter" I definitely have and should pass. Anyone else having the same problem?
And still we haven't heard from a single account that HAS passed as a Verified Merchant?
This whole experience has really soured me on Pinterest. I'm not spending another advertising dime until this process is more transparent.
We have encountered the same issue. Received a rejection email and we meet all of the listed criteria in the rejection letter. It appears that this process is either conducted by AI, or very swiftly by a person who does not look closely and misses a number of details.
Between our experience and reading the previous messages in this thread, it appears that the intention is to weed out as many candidates as possible, regardless of meeting the criteria.
Its unfortunate, as I know this program, if properly supported from Pinterest's end, could be mutually beneficial for our small business as well as Pinterest. However, we know we can succeed without it, as well as without advertising on Pinterest, and the ROI between ad spend and fighting this fight simply isn't worth it.
Hi Gabby - Nothing here, no response. I'm not sure why they decided to keep the reason secret. I've talked to more and more people that are planning on dumping Pinterest just for this reason.