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Verified Merchant Program "In-Progress" and "Under Review" status been months

pavacat
New member

Dear Pinterest

We submitted the VMS application for the first time, but it was always in the review status.

We wrote several e-mails about this problem and got the reply that we were asked to wait for 7-14 days. As a result, after this time, the problem still remained unsolved.

We did all the work: 

Catalog approved  &  Tag installed and healthy

Can you help solve this problem thoroughly?

 

Regards

Jacky

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AmourLuxuryCo
New member

I am having the same issue. I applied months ago and passed the tag installed & healthy stage as well as catalog approved stage. I have been stuck on Account in Review (processing) for months with no change. My Pinterest account is @ AmourLuxuryCo. Can someone from Pinterest support please help. Thanks

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PinterestRenato
Moderator
Moderator

Hi, Jacky (@pavacat) and @AmourLuxuryCo!

I have just checked your profiles and it looks like your accounts are approved since they both have the blue checkmark. 

I'm sorry I've got here a little late, but I'm glad it worked out for you both. Let me know if you need anything else, please. 😊

 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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yogasanamats
Just visiting

Hi @PinterestRenato --

We are experiencing the same issue here at Yogasana mats: https://www.pinterest.com/yogasanamats/_shop/

We have been under review for months and the last time we filled out a support ticket (about a month ago) -- we got the same response that the previous posters received (wait 7-14 days). 

Any insight as to how we can get VM approved? It has been "In-progress" for months...Thanks for your help.

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