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Unable to save my profile cover

ecofutureride
New member

I have selected the profile cover image as per Pinterest gudelines.

But when I click on the save button, nothing happens.

After multiple clicks, nothing happens.

Finally, I have to click the Cancel button and the profile cover does not change.

I am new to Pinterest.

 

Please guide and help.

 

 

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moneyfindings007
Just visiting

Having the same problem for days, similarly for a new account. Hope someone replies soon!

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thehalcyonhive
Loves to help

Sounds like this might be an issue on Pinterest's side.  I've heard a few different people are having this same problem.  If you haven't yet, try reaching out to Pinterest support. Hope this gets resolved soon!

https://help.pinterest.com/en/contact

 

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moneyfindings007
Just visiting

Thank you! Makes sense. Will do.

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PinterestGabby
Community Manager
Community Manager

Hi @ecofutureride @moneyfindings007 @thehalcyonhive! Thanks for reporting. 🙂 This is actually a known issue and our team is deploying a fix which should resolve the issues with the cover photo. LMK if you have any other questions in the meantime! 

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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