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Purchase conversion issues.

slily0378
New member

I can see some conversion data and purchase data on my Pinterest business overview but actually i cant get any order on my website . Please help me whats wrong with my business account. 

slily0378_0-1620440435259.png

 

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PinterestSusana
Moderator
Moderator

Hi @slily0378 and welcome to the PBC!

I've checked your website, with the help of the Pinterest Tag Helper, and it seems like the Checkout (and all the other events) is firing on every page. This is why your Pinterest account tells you you've sold products on your website.

 

Since you're using Shopify, I would recommend linking your Shopify and Pinterest accounts by installing our app on Shopify. This will automatically place the tag events in the correct places on your website.

But you'll need to remove the tag you installed manually before linking the Pinterest and Shopify accounts.

You can find instructions on how to do all of that in this article from our Help Center.

Let me know if you need anything else!

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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PinterestGabby
Community Manager
Community Manager

Thanks for helping here, @PinterestSusana

@slily0378, let us know if this answer helped you.

  Did my response answer your question? Be sure to select "Accept as Solution" to help other community members on the PBC.



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