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Pinterest Ads Conversion Campaign not allowed - Pinterest Tag

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New member

Hello, I've tried to run conversion campaign since last Monday, but it still gives me an error that says "Install the Pinterest Tag" "It looks like you don't have the Pinterest tag installed yet! A verified Pinterest tag is required for conversion campaigns."

The problem is that I have installed correctly the tag (base code and checkout event) and it's also verified...

This error is very frustrating because even support confirmed that I've installed it correctly, but it doesn't work!

I can't find the solution to the problem... can anyone help me?

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22 Replies
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New member

I guess I am glad I'm not the only one with this issue.

I keep toggling the campaign to active/on, but then I navigate away, come back and it is back to off.

My pixel is install and is getting information. 

Pinterest support doesn't reply ever...

Can someone help?

BuyologyIQ_0-1604352161771.png

@PinterestGabby @PinterestJanice 

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Just visiting

We are having the same issue - anyone figure out how to fix it themselves or do we have to have someone from Pinterest help out? Thanks!

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Just visiting

HI THERE,   I AM HAVING THE SAME PROBLEM EVEN MY NEIGHBORS  INTERNET COMPUTER STUDENT HAS HELPED ME THE PAST 4 WEEKS AND IT STILL DOES NOT WORK.  PLEASE WHO CAN HELP ME.

 

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